Low-angle cinematic shot of a white high-roof commercial Sprinter vehicle on a coastal road at sunrise
System Status: Active

SELL THE FLEET.
WE HANDLE THE SUPPORT.

MAX is the AI support engine that ships with your vehicles. Your buyers' operators call in — MAX handles diagnostics, next steps, and resolution. Zero dispatchers needed.

ENGINEERED
PRECISION

01
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Operator Calls In

A vehicle operator from your client’s fleet calls MAX and describes the issue in plain language — no menus, no holds, no staff on your buyer’s end.

Latency: < 200ms
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AI Captures Everything

MAX’s voice agent gathers the full issue — symptoms, location, vehicle ID, and urgency — structured automatically. It can even ask callers to text in a photo for visual confirmation of error codes or parts.

Data Sync: Real-time
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SMS Resolution Loop

MAX fires back an SMS thread — diagnostics, next steps, parts info, escalation paths. Your buyer gets 24/7 support without a single dispatcher on payroll.

Channel: Secure SMS
Capabilities Matrix

INDUSTRIAL GRADE AI

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AI Voice Intake

Your clients’ operators call in 24/7 and get instant, structured support — no training, no staffing on their end. It’s a selling point that closes deals.

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SMS Follow-Through

Once the call ends, MAX keeps the operator in the loop via two-way SMS — from first report to resolved ticket. No apps to install, nothing for your buyer to manage.

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Vehicle Intelligence

MAX is configured to the vehicles you build. Issue routing is calibrated to make, build spec, and service history — so your clients get support tailored to your product.

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Scales With Every Sale

Sell to 1 client or 400. Each buyer gets their own isolated, branded support hub — and you never have to add headcount to deliver it.

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Visual Diagnostics

Callers text in a photo of an error code, a suspect part, or a wiring issue — MAX sees it and factors it into the diagnosis. It can also ask callers for a picture when visual context would speed up resolution.

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Equipment Manual Search

AI searches your actual owner’s manuals — model-specific answers from Mastervolt, Whale, CZone docs. Not generic advice.

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Safety Gates

Every response checked against manufacturer safety rules before delivery. Gas, electrical, hot surface hazards — blocked and escalated automatically.

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Technician Interjection

Your techs can jump into any live AI conversation in real time from the dashboard. Their expertise gets delivered via SMS — the AI follows their lead.

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Chat With Your Data

Ask your fleet data anything in plain English. Track patterns, recurring issues, vehicle performance across your entire client base — no SQL required.

WATCH MAX HANDLE A REAL SUPPORT CALL

ADD MAX TO YOUR
NEXT FLEET SALE

Get started and see how MAX gives your buyers 24/7 AI-powered vehicle support — making your fleet the obvious choice.

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Rapid Integration

Full fleet onboarding in under 14 days.

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Enterprise Security

Encrypted data handling with dedicated fleet isolation.

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